Refurbished Ecommerce Leaderboard
Australia Reputation Rankings
Live · Updated
Top Rated (≥86)
Rated (70–85)
Fair (<70)
Unrated
Click any row for full vendor profile →
| # | Vendor | Trustpilot ★ | ProductReview ★ | Review Volume | TrustScore (Bayesian) | Sentiment |
|---|
Score Composition · Bayesian-adjusted · v1 ·
Review aggregate — Bayesian-adjusted TP (2×) + PR (1×), weighted avg → scaled to 60 pts60 pts
Refurb transparency — grading clarity, battery disclosure, warranty, returns20 pts
Operations & legitimacy — AU ABN, physical ops, contact, years active20 pts
Volume bonus — (vendor reviews ÷ 194K total) × 10 ptsup to +10
📐 Bayesian adjustment (industry standard): each star rating is shrunk toward the market mean (3.5★) in proportion to its sample size.
Small samples are pulled strongly toward the mean; large samples (e.g. a vendor with 97K+ reviews) are trusted at close to face value.
Formula:
(n × rating + 5,000 × 3.5) ÷ (n + 5,000).
This is why a 4.7★ rating backed by 97K reviews is statistically more reliable than a higher raw rating from far fewer reviews — and why review volume drives ranking.
Full methodology →
Rated Vendors to Compare
Scoring 70–85 — solid track records, just outside the Top Rated tier. See all vendors →